FAQ

Think Netflix, but for learning ASL. Depending on your subscription, you will gain access to content that will teach you American Sign Language, taught by Deaf teachers.

Yes! You will be able to download the Powerpoints and vocabulary lists each week. Video lessons are not downloadable, but can be accessed anytime.

Yes! Though our lessons are not catered to hold the interest of children, many of our students watch our lessons with their children already, and make it a weekly family event.

NO.

American Sign Language is the language of instruction for our curriculum. We value the importance of immersion when learning a new language, and we promise you will walk away knowing more ASL, than if you took voiced ASL lessons.

Copy and paste this into your search bar: https://aslspring.com/account/login

YES!

We pride ourselves in hiring native signers for our curriculum, for they are the masters of the language.

Our curriculum is 6-Months. You will start learning ASL your first class, but it depends on your commitment and how motivated you are to learn!

No, we are not an Interpreter Training Program, but will be able to assist you in your fluency.

Our entire curriculum is prerecorded, allowing you to pause, rewind, slow down and take notes while watching our lessons.

Our weekly group practices and mentoring sessions are live.

Profits are divided and paid to our teachers and donated to organizations that support Deaf/Hoh/Deafblind individuals.

You will receive a Certificate of Completion for finishing our program like the one shown here

Upon thinking about the program’s values and mission, we decided on ASL Spring because the sign for “SPRING” is also the sign for “GROW” in ASL and ultimately, that’s our goal here. In this program, you will grow your ASL skills, grow in your understanding of Deaf culture, and grow a stronger connection to the Deaf community.

YES! You are eligible to request a full refund for any payments made in the last 30 days.

For more information, see our terms of service

All monthly subscriptions provide you the flexibility to move up and down in your subscription tier.

Ex: If you register for Monthly Mentoring and decide you’d like more mentoring hours, you can register for ASL Masterclass at the end of your first month.

One account can be shared per household. Keep in mind that mentoring cannot be shared, and will only be allowed the mentoring hours assigned to your email.

The Zoom invite will be emailed out on the day-of to the account you used to register as a student.

Once you register, you will be gain access to your student portal (Springboard). At the top of the page, click on Account (open the folding menu on mobile device to access Account) and you’ll be able to see your active memberships and cancel at any time.

In your Student Chat tab of your Springboard, login and navigate to the “Session-Planning” tab where you can communicate and plan an upcoming session with other students outside of our program-scheduled times.