Frequently Asked Questions
Getting started
How does ASL Spring work?
Think Netflix, but for learning American Sign Language. You choose a subscription and get access to Deaf-led video lessons, live practice groups on Zoom, and, on mentoring plans, one-on-one sessions with a Deaf mentor. Everything happens online, so you can learn from anywhere.
Which plan is right for me?
- ASL Practice ($4.99/month or $54.99/year): for people who already know some ASL. Includes 12+ hours of Deaf-led practice groups on Zoom each month and our student Discord.
- ASL Lessons ($14.99/month or $159.99/year): our complete self-paced curriculum of vocabulary, grammar and Deaf culture lessons, plus weekly practice groups and Discord. All levels welcome.
- ASL Mentoring ($29.99/month or $299.99/year): everything in ASL Lessons, plus 30 minutes of one-on-one mentoring with a Deaf mentor each month.
- ASL Mentoring+ ($84.99/month or $899.99/year): everything in ASL Lessons, plus two hours of one-on-one mentoring each month.
Compare plans on our Online Classes page.
Can I try it before I subscribe?
Yes. Sign up for our newsletter on the homepage to get your first ASL lesson free, plus 20% off your first month.
How long will it take me to learn ASL?
Our curriculum is designed to take about six months. You'll start signing in your very first lesson, and how fast you progress depends on how often you study and practice.
Lessons and teachers
Are all your teachers Deaf?
Yes. Our lessons, practice groups and mentoring sessions are led by Deaf native signers. Meet them on our Staff page.
Are lessons voiced or SimCom'd?
No. American Sign Language is the language of instruction. Learning through immersion means you'll walk away knowing more ASL than you would from voiced lessons.
Are lessons live or prerecorded?
The curriculum is prerecorded, so you can pause, rewind, slow down and take notes. Practice groups and mentoring sessions are live on Zoom.
Are lessons family friendly?
Yes. Lessons aren't designed specifically for children, but many students watch with their kids and make it a weekly family activity. We also run a Family ASL Practice Group. Children under 16 must be accompanied by an adult in live practice sessions.
Practice groups and mentoring
How do I join a practice group?
Practice groups are for ASL Spring students on any plan. Check the Practice Schedule (times are in Eastern Time). The Zoom invite is emailed on the day of the session to the address you registered with. We recommend joining on a computer or tablet so you can see everyone.
Which practice group should I join?
Novice groups are relaxed and beginner-friendly. Advanced groups move at a faster conversational pace, though newer signers are welcome to watch. The Family group is for learning together at home. The weekly group is open to all levels.
What happens in a mentoring session?
It's 30 minutes one-on-one with a Deaf mentor you choose, focused on whatever you want: an extra lesson, conversation practice, interpreting feedback or questions about Deaf culture. Mentoring is included in ASL Mentoring and Mentoring+, and single sessions can be booked on the Mentoring page.
Can I practice with other students outside scheduled times?
Yes. Our student Discord server, included with every plan, is where students plan their own practice sessions together.
Certificates and credit
Do I get a certificate?
Students on ASL Lessons, ASL Mentoring and Mentoring+ who complete the curriculum and are verified by our faculty receive a Certificate of Completion, which schools, employers and organizations can use to verify your education.
Is ASL Spring accredited?
ASL Spring does not grant college credit. We offer continuing education credits (CEUs) that recognize your learning under Deaf-led instruction.
Can I become an interpreter through this program?
We're not an Interpreter Training Program, but our mentors can help you build fluency and give feedback on your interpreting skills during mentoring sessions.
Account and billing
Can I switch plans?
Yes. Monthly subscriptions can move up or down at the end of any billing month. For example, if you start on ASL Mentoring and want more one-on-one time, you can switch to Mentoring+.
How many accounts do I need for my household?
A household can share one account. Separate subscriptions let each person track their own progress. Mentoring hours belong to the account holder and can't be shared.
How do I cancel?
Log in to your student portal (Springboard), open Account at the top of the page (in the menu on mobile), and cancel any active membership at any time.
Can I get a refund?
Yes. You can request a full refund for any payment made in the last 14 days. See our Terms of Service for details.
I'm having trouble logging in.
Refresh the page, or go directly to aslspring.com/account/login. Still stuck? Email us.
About ASL Spring
What do you do with the money?
Profits pay our Deaf teachers and support organizations serving Deaf, Hard of Hearing and DeafBlind people. We've donated more than $25,000 since 2020.
Why the name ASL Spring?
The ASL sign for SPRING is the same as the sign for GROW, and growth is our goal: growing your ASL skills, your understanding of Deaf culture and your connection to the Deaf community.
Do you offer training for businesses?
Yes. We offer Deaf-led ASL and Deaf culture training for teams, online or on-site. Learn more on our For Businesses page.